How TeleBank Works

Using TeleBank is easy.

  • Just dial (877) 615-8735 with a touch tone telephone, you will be connected to the main menu

  • Anyone can obtain current rates and general information on our products and services

  • Upon entering the personal account section of the system, you will be asked to enter your confidential personal identification number, or "PIN #"

  • Then you can obtain access to information on your accounts and perform various tasks like transfers and statement faxes

The following functions are available at any time while using TeleBank:

  • Use the (*) key to repeat a menu.

  • Press (9) to exit TeleBank at any time.

  • Press (0) to reach a personal banking representative during normal banking hours.

The Main Menu Options are as follows:

1. Checking, Savings, Certificates of Deposit

  • Checking Account Information

  • Savings Account Information

  • Certificates of Deposit Information

2. Transfer of Funds

  • Transfer between checking and savings accounts

  • Make payments to your line of credit or loan account

3. Loan and Line of Credit account information

  • Payment information

  • Payoff information

  • Interest information

4. Interest Rates and General Information

  • Deposit Rates

  • Loan Rates

  • Special information

  • General information

  • Branch information – Locations/Hours

5. Change your Personal Identification Number

 

6. Verify Funds in Accounts

 

7. Cardbase Services

  • Assistance with MasterCard® SecureCode

  • Activate your MasterCard® Debit card

  • Change your personal Identification number (PIN)

  • Report lost or stolen ATM or MasterCard® Debit card

  • Order a replacement for a damaged ATM or MasterCard® Debit card

  • Review ATM or MasterCard® Debit card security tips